High Performing Teams are not made up of superstars, they are made up of members who are willing to work hard and support each other. Who is on a team is not nearly as important as how the team communicates.
Read this article about a successful Royal Roads University Team and how they worked together.
Tips when communicating on a team:
- Be clear. Be prepared. Stay on task, respect your teammates time.
- Be aware of our assumptions and the ladder of inference and how this can sway our perceptions and actions.
- Practice active, deep listening.
- Use the most effective channels for communicating (face to face for important issues, other platforms for sharing information)
Giving and receiving feedback helps teams learn and grow. At Royal Roads we like to use the term feedforward. This is a way of focusing on the future and ways to improve, rather than focusing on what went wrong. Not everyone is skilled at giving feedback, here are some strategiesfor how to respond to negative feedback. It is important when working with teammates to be honest and to communicate problems or issues immediately.
For more information on difficult conversations, click here.
To practice some feedforward conversations with your team, click here.